Privacy Policy

Last updated: October 11, 2026

Farms and Fleets (“we”, “us”, “our”) operates this website and online store. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have.

1. Information We Collect

  • Contact and order details: name, email address, phone number, billing and shipping address, and the products you order.
  • Checkout information: details you enter at checkout, including if you start checkout but do not complete your order.
  • Payment information: payments are processed by Stripe and PayPal. We receive confirmation of payment and limited details (such as card type and last four digits), but we do not store full card numbers.
  • Communications: messages you send us by email, phone, live chat or our contact form.
  • Technical information: IP address, browser and device type, pages visited and referring links, collected through cookies and similar technologies.

2. How We Use Your Information

  • To process, ship and deliver your orders and send order, shipping and tracking updates.
  • To respond to questions and handle returns, refunds and customer service requests.
  • To send reminders about items left in your cart and, where permitted, store news and offers. You can unsubscribe from marketing emails at any time.
  • To prevent fraud and keep our website secure.
  • To understand how our website is used and to show relevant advertising, including on Google.
  • To comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share it only with service providers that help us run our store, such as:

  • Payment processors (Stripe and PayPal)
  • Shipping carriers and order tracking services
  • Our website hosting, email delivery and live chat providers
  • Advertising and analytics services, such as Google

We may also disclose information when required by law or to protect our rights, customers or website.

4. Cookies

We use cookies to keep items in your cart, remember your preferences, understand website traffic and measure advertising. You can block or delete cookies in your browser settings, but some parts of the website, such as the cart and checkout, may not work properly without them.

5. Data Retention

We keep order records for as long as needed to fulfill orders, handle returns and meet legal, tax and accounting requirements. Other information is kept only as long as it is needed for the purposes described above.

6. Your Rights and Choices

Depending on your state of residence, you may have the right to access, correct or delete your personal information, or to opt out of certain uses such as targeted advertising. To make a request, email us at support@farmsandfleets.com. We will respond as required by applicable law.

7. Security

We use SSL encryption and trusted service providers to protect your information. No method of transmission or storage is completely secure, but we take reasonable steps to safeguard your data.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us using the details below.

Business Information

Customer Service Hours

  • Monday – Thursday: 10 am – 5 pm
  • Friday: 11 am – 5 pm
  • Saturday: 10 am – 4 pm
  • Sunday: Closed